Solutions for YouTube captions turning on automatically I tested with my relatives accounts to test if it was either my acccount or my devices, but they have the same problem as well. Basically, multiple platforms are affected, but most effected of the bunch seems to be the mobile app.Īpril 4th, 2020 and the problem persists, captions only stays off on Web browser, in all YouTube apps (YouTube, YouTube Go, YouTube Music) in their respective Android and iOS versions. Yet, there isn’t and it is leading to frustration among users.Īlso, the issue is persistent across all platforms be it mobile phones, smart TVs or Chromecast. If this is some kind of feature, then clearly, there should’ve been an option present on the mobile app to disable it permanently. One may turn them off manually only to see them return when the next video begins. Frustrating to see so many complaints about this, but absolutely no response or effort to fix from Google/YouTube.Īs apparent from the above comments, YouTube captions keep turning on automatically even when disabled.
I have the captions setting turned off on mobile and browser, but about 75% of the time on mobile videos start playing with CC on. I even tried setting my location in the mobile app to something else, changing my phone language to some language I don’t know and also turning them off everywhere but it still looks at my location and decides to turn this on any time there are subtitles available. The issue has persisted over the years and has led to a slew of complaints on the official YouTube forums. However, occasional problems like the issue where YouTube captions turn on automatically can cause a hindrance in this favoritism. YouTube has grown to become the favorite video streaming platform globally, and Google’s acquisition played a huge part in this feat.
Original story (published on October 27, 2020) follows: New updates are being added at the bottom of this story…
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